Privacy – Acoustic Solid

Data Protection Declaration

Unless otherwise specified below, the provision of your personal data is neither required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it will have no consequences. This applies only to the extent that no other indication is made in the subsequent processing operations.
“Personal data” means any information relating to an identified or identifiable natural person.

Server Log Files
You can visit our website without providing any personal information.
Each time you access our website, usage data is transmitted to us or our web hoster / IT service provider by your Internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred, and the requesting provider. The processing is carried out on the basis of Art. 6.1(f) of the GDPR from our overriding legitimate interest in ensuring trouble-free operation of our website and to improve our offer.

Your data may be transferred to third countries outside the European Union, for which the EU Commission has issued an adequacy decision. If there is no EU Commission adequacy decision, such as for transfers to the USA, the data transfers are based, among other things, on standard contractual clauses as suitable guarantees for the protection of personal data, available at: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_de.

Contact

Responsible Party
Feel free to contact us. The contact details of the data controller can be found in our colophon.

Proactive Contact by the Customer via E-mail
If you initiate business contact with us via e-mail, we collect your personal data (name, e-mail address, message text) only to the extent provided by you. The data processing serves the purpose of processing and answering your contact request.
If the contact serves the implementation of pre-contractual measures (e.g., consultation in case of interest in purchase or preparation of an offer) or concerns a contract already concluded between you and us, this data processing is based on Art. 6.1(b) of the GDPR.
If contact is made for other reasons, this data processing is carried out on the basis of Art. 6.1(f) of the GDPR from our overriding legitimate interest in processing and responding to your request. In this case, you have the right to object at any time to this processing of personal data relating to you based on Art. 6.1(f) of the GDPR for reasons arising from your particular situation.
We will only use your e-mail address to process your request. Your data will then be deleted in compliance with statutory retention periods unless you have consented to further processing and use.

Orders

Collection, Processing, and Forwarding of Personal Data When Placing Orders
When you place an order, we collect and process your personal data only to the extent necessary for the fulfillment and processing of your order and to process your requests. The provision of the data is necessary for the conclusion of the contract. Failure to provide it will result in no contract being concluded. The processing is based on Art. 6.1(b) of the GDPR and is necessary for the fulfilment of a contract with you.
A transfer of your data takes place, for example, to the shipping companies and dropshipping suppliers selected by you, payment service providers, service providers for order processing, and IT service providers. In all cases, we strictly observe the legal requirements. The scope of the data transfer is limited to a minimum.

Our website uses cookies. Cookies are small text files that are stored in or by the Internet browser on a user’s computer system. When a user calls up a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.

Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can be notified before cookies are set and decide on their acceptance individually, as well as prevent the storage of cookies and transmission of the data they contain. Cookies that have already been stored can be deleted at any time. However, we would like to point out that you may then not be able to use all functions of this website to their full extent.

By clicking on the following links, you can find out how to manage (including disabling) cookies on the main browsers:
Chrome: https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Technically Necessary Cookies
Unless otherwise stated in the privacy policy below, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective, and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.

The use of cookies or similar technologies takes place on the basis of § 15.3.1 of the German Telemedia Act. The processing of your personal data is based on Art. 6.1(f) of the GDPR from our overriding legitimate interest in ensuring the optimal functionality of the website and a user-friendly and effective design of our offer.
You have the right to object to this processing of your personal data at any time for reasons arising from your particular situation.

Plug-ins and Misc.

Use of YouTube
We use the function for embedding YouTube videos from Google Ireland Ltd (Gordon House, Barrow Street, Dublin 4, Ireland; “YouTube”) on our website. YouTube is a company affiliated with Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”).
The function displays videos deposited with YouTube in an iFrame on the website. The option “extended data protection mode” is activated. As a result, YouTube does not store any information about visitors to the website. Only when you watch a video is information about it transmitted to YouTube and stored there. Your data may be transmitted to the USA. There is no adequacy decision of the EU Commission for the USA. The data transfer takes place, among other things, on the basis of standard contractual clauses as appropriate guarantees for the protection of personal data, viewable at: https://policies.google.com/privacy/frameworks.
The use of cookies or comparable technologies takes place on the basis of § 15.3.1 of the German Telemedia Act. The processing of your personal data is carried out on the basis of Art. 6.1(f) of the GDPR from our overriding legitimate interest in the demand-oriented and targeted design of the website. You have the right to object to this processing of personal data relating to you at any time for reasons arising from your particular situation.
For more information about the collection and use of data by YouTube and Google, about your rights in this regard, and options for protecting your privacy, please refer to YouTube’s privacy policy at https://www.youtube.com/t/privacy.

Data Subject Rights and Storage Period

Duration of Storage
After the contract has been fully processed, the data will initially be stored for the duration of the warranty period, thereafter taking into account statutory, in particular tax and commercial law retention periods and then deleted after expiry of the period, unless you have consented to further processing and use.

Rights of the Data Subject
You have the following rights according to Art. 15–20 of the GDPR if the legal requirements are met: right to information, correction, deletion, restriction of processing, and data portability.
In addition, according to Art. 21.1 of the GDPR, you have the right to object to processing based on Art. 6.1(f) of the GDPR and to processing for the purpose of direct marketing.

Right of Complaint to the Supervisory Authority
In accordance with Art. 77 of the GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not carried out lawfully.

You can lodge a complaint with, among others, the supervisory authority responsible for us. The contact details for the State Commissioner for Data Protection and Freedom of Information in Baden-Württemberg are as follows:

Landesbeauftragte für den Datenschutz
und die Informationsfreiheit Baden-Württemberg
Königstrasse 10 a
70173 Stuttgart
Tel.: +49 (0)711 6155410
Fax: +49 (0)711 61554115
E-Mail: poststelle@lfdi.bwl.de

Right of Objection
If the personal data processing listed here is based on our legitimate interest according to Art. 6.1(f) of the GDPR, you have the right to object to this processing with effect for the future at any time for reasons arising from your particular situation. After the objection has been made, the processing of the data concerned will be terminated unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or if the processing serves the purpose of asserting, exercising, or defending legal claims.

Last update: October 27, 2020